"Conflict is inevitable in life, but how we deal with it is a choice. I enjoy helping people make better choices".

Craig Cathcart

MSc Mediation & Conflict Resolution (Distinction)
Diploma in Trading Standards
Diploma in Legal Practice
Bachelor of Laws (2:1)

Additional Training
Edinburgh Napier Mentoring and Coaching Award (2015)

Craig Cathcart

Craig is a skilled communicator and dispute resolution specialist. Originally an academic lawyer with a background in consumer protection, his interest in finding better ways to resolve disputes led him to explore mediation and negotiation.   

Craig is a practitioner, teacher and coach, with many years’ experience developing the negotiating and dispute resolution skills of everyone from students to high powered professionals. 

Whether teaching or practising, Craig is good humoured and empathetic, with active listening skills focussed on understanding people and the journey they are on.


  • Organisational mediation
  • Consumer mediation
  • Facilitation of negotiations
  • Individual coaching and mentoring
  • Negotiation training
  • Mediation and mediation skills training
  • Staff development


  • Senior Lecturer in Dispute Resolution, Queen Margaret University, Edinburgh
  • Visiting Lecturer, Strathclyde University Law School
  • Associate Head, Queen Margaret Business School
  • Trading Standards Officer
  • EIS/ULA Branch Chair 
  • Unison Shop Steward



Huntley, J, Blackie, J & Cathcart, C (2003) Contract: Cases and Materials 2nd ed. Edinburgh: W. Green/Sweet & Maxwell

Other publications

Ross, L., Lyon, P. and Cathcart, C. (2014). Pills, potions and devices: treatments for hearing loss advertised in mid-nineteenth century British newspapers. Social History of Medicine, 27(3), 530-556

Ross, L, Cathcart, C & Lyon, P (2010)

Consumer choice for hearing aids and listening devices:  Newspaper advertisements for UK private sector provision.  International Journal of Consumer Studies, 35, 95-103

Cathcart, C (2016)

An exploratory study into why parties decline to mediate in the context of the Scottish Legal Complaints Commission process. Research report by presentation to board of SLCC. March 14 2016

Cathcart, C (2016)

Mediation practice makes perfect. Collaborate. Edinburgh: SMN. Issue 96, 10

Cathcart, C (2016)

From a distance: online dispute resolution teaching. Collaborate. Edinburgh: SMN. Issue 94

Cathcart, C (2009)

Economic chaos means hard times ahead for families. The Sunday Post 11 October 2009

Cathcart, C (2009)

Inflation hits hard on necessities, The Scotsman 23 September 2009

Cathcart, C & Williams, J (2009)

The highly detailed general principles of the Consumer Protection from Unfair Trading Regulations 2008. Scottish Law Gazette, 77, 1, 24 - 29

Cathcart, C(2008)

Review of Ervine, W C H. Consumer Law in Scotland 4th ed. Edinburgh: W Green/Sweet &Maxwell. Scottish Law Gazette Volume 76, 3

Cathcart, C (2006)

When a statutory right to cancel is a distance apart from sales on approval or return. Scottish Law Gazette, 74, 3, 64 - 67

Cathcart, C (2005)

Inflexible friends: Arguments over the application of the Consumer Credit Act 1974 section 75 (parts I and II). Scottish Law Gazette, 73, 1 & 2, 14 - 18 & 48 - 52

Cathcart, C (2005)

Collectively Interesting: The Office of Fair Trading v. MB Designs (Scotland) Ltd. Scottish Law Gazette, 73, 8, 210 - 214

Cathcart, C (2005)

Targeting beggars and breach of the peace. The Herald 10 March 2005

Cathcart, C (2005 – 2006)

Law Panel Expert: Crime Confidential. London: Hachette Filipacchi

Cathcart, C (2004)

Fair Clear & Competitive:  The Consumer Credit Market in the 21st Century. Scottish Law Gazette 72, 3, 65 - 70

Grigg, N & Cathcart, C (2004)

Use of statistical control charts in packing environments (parts I and II). Trading Standards Today, 112, 5 & 7, 30 - 33 & 30 - 32

Cathcart, C(2004)

Review of Ervine, W C H. Consumer Law in Scotland 3rd ed. Edinburgh: W Green/Sweet &Maxwell. Scottish Law Gazette Volume 72, 6, 181 - 182

Conference proceedings and related

Cathcart, C (2018)

How long is the shadow of the law over the mediation room? International Academy of Mediators. Edinburgh. May 2018

Cathcart, C (2017)

Watching mediation work

International Academy for Dispute Resolution. Glasgow. April 2017

Cathcart, C (2017)

Mediation masterclass. UK Law Student Mediation Competition. Jersey February 2017

Cathcart, C (2015)

An exploratory study into why parties decline to mediate in the context of the Scottish Legal Complaints Commission process

Mediate 2015. Edinburgh. December 2015

Cathcart, C& Coltart, N (2006)

The changing landscape of consumer regulation and enforcement.

ESRC Seminar Series: New Approaches to Controlling Corporate Crime (2004 – 2007). Glasgow. December 2006

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